Bookings & Spa Etiquette
Kamandaka Spa is open daily from 9:00 AM to 9:00 PM.
We recommend booking at least one day in advance to secure your preferred time.
- Kamandaka Spa opens daily from 09.00 a.m. until 9.00 p.m., and the last treatment reservation is at 7.30 p.m. for a one-hour spa treatment.
- Reservations for spa treatments at our Kamandaka Spa can be done at Kamandaka reception or by dialing 0 or 3 on the phone in your room. We strongly encourage all of the guests to schedule their spa appointments first to allow us to allocate the time they prefer.
- We kindly request that all of the guests arrive at least 15 minutes prior to the spa treatment appointment time; arriving late will limit the time of the treatment
- For the first visit to Kamandaka Spa, all of the guests will be asked to complete a confidential consultation form. This is to check for possible contraindications to any treatments.
- All the guest treatments will be finished as scheduled.
- All guests must leave the treatment room no later than 5 minutes after the treatment is completed, for the preparation of the next guests.
- All guests wishing to cancel their spa treatment after the appointment has been confirmed, a 50% cancellation fee will be applied
- We are providing our professional therapist and spa treatment. No sexual harassment of any kind is tolerated; the treatment might be immediately stopped in such a case, and management will definitely take action as per our hotel policy.
- Spa facilities need to be booked in advance. Please inform your personal butler to ensure your preferred time and service are available.
- To maintain a peaceful atmosphere and to respect other guests’ privacy, we kindly request that mobile phones be silenced when arriving at the spa. Our spa is a whisper zone and non-smoking area.
- For valuable items, we recommend that no jewelleries be worn at the spa. The management and staff are not responsible for any loss or damage to valuables of any kind.
- All guests are required to honour the spa etiquette above in order for us to provide maximum pleasure and pleasant care to all of our guests.